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We, AEtherwave Applications, provide certain Apps (as described below) to merchants who use Shopify to power their stores("you", "your"). Please note that your use of Shopify is governed directly by Shopify's legal documents. This Privacy Policy only applies when you have installed our Apps.
Our Apps include, but not limited to, the following:
Each App provides certain services to you as described on the relevant page on Shopify where the App is available.
We may periodically update this Privacy Policy. Your continued use of our Apps after the effective date of the updated Privacy Policy will be subject to the new Privacy Policy. If we make any major changes to our Privacy Policy and will need your explicit consent for further processing of your data, we will request your consent or your renewed consent (in case it was obtained previously).
Please note that the amount of data we have access to is mostly determined by Shopify's technical features and we do not have wide opportunities to limit this amount if Shopify does not allow it. In particular, when you install the App, we are automatically able to access certain types of data from your Shopify account: All Apps have access to SHOP INFORMATION via Shopify's Shop API such as shop's address, domain, email. etc. The full list and descriptions of all such data can be found on the Shopify's Shop API documentation page available via https://shopify.dev/docs/admin-api/rest/reference/store-properties/shop.
In particular, when you install the App, we are automatically able to access certain types of data from your Shopify account:
The data we have access to is used only to provide you services. Below is a description of what data and for what purposes each App uses.
Because we only use your data to provide services to you, we rely on the need to enter into and execute a contract to which you are a party to process your data.
We use only such cookies that allow us to make Apps usable (so called "functional cookies") - the Apps cannot function properly without these cookies. We do not use any marketing or advertising cookies in our Apps.
Important: In accordance with our legal obligations, we have to inform you about what rights you have with regard to your data, HOWEVER, we would like to emphasize that we do not have the technical ability to satisfy any request for all the data to which we have potential access, since we do not process the majority of such data. We can only process SHOP INFORMATION.
We will answer your requests without undue delay and in any event within 1 month of our receipt of the request unless a longer period is required due to the complexity of the request. In this case, our response time can be up to 3 months in total.
Rights of European residents. You have the right to access data we hold about you, correct your data, have your data deleted, object how we process or share your data, and restrict how we process or share your data. You can at any time send us a relevant request to access, correct, delete, stop or restrict processing or sharing of your data via e-mail specified above. If your explicit consent serves the basis for data processing, you can withdraw the consent at any time sending a relevant request via e-mail specified above.
NOTE THAT IF YOU ASK US TO DELETE YOUR DATA, WE CAN RETAIN YOUR DATA AS NECESSARY TO COMPLY WITH OUR LEGAL OBLIGATIONS OR RESOLVE DISPUTES. FOR INSTANCE, WE ARE GENERALLY UNABLE TO DELETE THE INFORMATION ABOUT YOUR PURCHASES SINCE WE NEED THIS DATA FOR OUR BILLING PURPOSES.
Rights of California residents. As required by California Consumer Privacy Act (CCPA) we endeavour to respond to a verifiable request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by e-mail.
Right to opt out. Under the CCPA each California resident can request business stops selling data to third parties. However, we do not, and will not, provide your data in direct exchange for money. Therefore, you can make sure that we do not sell your data.
Other rights. You also have a right to be informed about what categories of data we are collecting: you can request us to disclose what data we have collected in the past 12 months and right to get a free copy of your data disclosed in a readily usable and readable format. You can also request us to delete the data we have collected in the past 12 months. We will not discriminate against you for exercising any of your rights granted under CCPA.
Mandatory verification. As required by CCPA we will need to verify your identity before processing your request. In order to verify your identity, we will generally match sufficient information you provide us to the information we maintain about you in our systems. In certain circumstances, we may decline the request, mainly where we are unable to verify your identity, for example, if you have requested us to delete your data.
Our Apps store only SHOP INFORMATION. We do not store any customer or order related data. We will store such data only for as long as it is necessary to provide you services and comply with our other legal obligations (for instance, for our billing purposes). We regularly (at least once a year) review and de-identify unnecessary data to store it for research or statistical purposes only.
We do not knowingly collect or solicit data about or direct or target personalized advertisements to anyone under the age of 13, except in European Economic Area, where the age is limited to users under 16, or knowingly allow such persons to use our Apps. If you are under the age of 13 (or 16 where applicable), please do not send any data to us. If we learn that we have collected data about a child under age 13 (or 16 where applicable), we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13 (or 16 where applicable), please contact us.